Systems Implementation - C.'s Site

Enterprise Software Migration

• Led full enterprise software migration for 60-80 employee retail organization, completing ahead of the projected 3-month transition timeline. • Managed employee data migration and cleanup, applicant tracking system implementation and testing, learning management system configuration, permissions and access setup. • Created training materials and trained upper-level staff on new platform. • Configured document library with dynamic templates for company-wide use. • Set up performance tracking, milestone tracking, and integrated objectives for data-driven decision making. • Primary focus during rollout was user adoption — getting staff comfortable with daily system use. • Migrated existing training content from a standalone platform I had previously built into the new system. • Served as primary troubleshooter, coordinating with vendor support to resolve issues during rollout.