SMS Terms & Conditions

These SMS Terms & Conditions govern text messages sent by Oh Hello Chello, operated by Hexaurra Holdings LLC (“Oh Hello Chello,” “we,” “us,” or “our”).

Program Description

Oh Hello Chello may use text messaging to provide transactional and service-related communications, including:

• Account and security notifications
• Authentication-related notifications
• Project or service updates
• Requested alerts
• Appointment or scheduling information
• Customer-support communications

We do not use this messaging program to send third-party marketing advertisements.

Consent to Receive Messages

By providing your mobile telephone number and expressly agreeing to receive text messages, you authorize Oh Hello Chello to send messages to that number using automated technology.

Consent is not a condition of purchasing any goods or services.

Message Frequency

Message frequency varies depending on your account activity, requested services, security events, and communications preferences.

Message and Data Rates

Message and data rates may apply according to your mobile carrier and service plan. Oh Hello Chello is not responsible for charges imposed by your carrier.

Opting Out

You may opt out at any time by replying STOP to any message.

After submitting a STOP request, you may receive one final message confirming that you have been unsubscribed. You will no longer receive text messages unless you provide consent again.

Help

Reply HELP for assistance or contact us at:

Supported Carriers

Message delivery is subject to the availability and operation of participating mobile carriers. Carriers are not liable for delayed or undelivered messages.

Privacy

We respect your privacy. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with third parties, excluding aggregators and service providers used to deliver the text messaging service.

For more information, review our Privacy Policy.

Availability and Delivery

Text messaging may not be available in all areas or through all carriers. Delivery times are not guaranteed. Messages may be delayed or fail because of carrier availability, network conditions, incorrect telephone information, or circumstances outside our control.

Changes to These Terms

We may update these SMS Terms & Conditions periodically. Changes will be posted on this page with a revised effective date.

Contact Us

For questions about these terms or our messaging program, contact: